Quality System

Chau's Electrical has been one of the industry leaders in power cables, telephone cords, wire harness & AV wiring manufacturing. Its customers include many top brands from US, Europe, Japan, China and many other countries.

Starting from supplier quality qualification, the incoming inspection, in-process product testing, out-going quality assuring and after-the-sales services are supported by teams of experienced and well-trained inspectors, engineers and QA supervisors. Inspection criteria and inspection plans are tailor-made to meet or exceed customer expectations. Chau's quality system is aligned with its goal to supply its customers with defect-free products. In the event a defect is detected, either internally or externally, the strict Quality process of in-depth investigation, root cause analysis, corrective action planning and follow-up audits is immediately implemented and communicated. To drive toward the goal of zero-defects, Chau's has used advanced quality tools such as Statistical Process Controls (SPC) and QC Engineering Flow Charts for years. .Since 1994, Chau's quality system has been certified by international quality management system (currently conforms to ISO9001:2015). This recognition further proves that our quality system is an effective system.

ISO9001:2015

IATF 16949:2016